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Dialing 2-1-1 is  free, fast and confidential.

Operators are trained to evaluate a caller’s needs and access information from a database of hundreds of agencies offering thousands of services.

 

United Way 2-1-1 Northeast Region covers 12 counties:

Albany, Columbia, Fulton, Greene, Hamilton, Montgomery, Rensselaer, Saratoga, Schenectady, Schoharie, Warren and Washington.

 

 

2-1-1 also schedules volunteer income tax assistance (VITA) appointments for low and moderate income families who can greatly benefit from Earned Income Tax Credit and financial literacy education. 

2-1-1 income support and assistance calls increased 80% last year.

 

ADVANCING THE COMMON GOOD IN THE GREATER CAPITAL REGION